Mental Health Support in Nha Trang: Hospitals, Hotlines, Online
Call 113 if there is a threat to self or others, or 115 for a medical emergency; emergency lines are operated in Vietnamese only. The Australian government's list names Khanh Hoa Psychiatric Hospital, +84 258 3780 002. The Ngay Mai hotline is 096 306 1414.
This page gives facts from government guides and the services’ own pages. It does not recommend a provider and gives no medical advice.
If there is a threat to yourself or others, the UK government guide says to call 113 for the police. It says emergency numbers in Vietnam are operated in Vietnamese only.
Which line to call: 113 or 115 for danger, 111 for a child at risk, and two hotlines for talking to someone.
Khanh Hoa Psychiatric Hospital
The Australian government’s counselling list for Vietnam names Khanh Hoa Psychiatric Hospital in its Khanh Hoa section. It gives the address as 01 An Dinh Hamlet, Dien Tho Ward, Khanh Hoa Province. The phone is +84 258 3780 002.
The list gives Vietnamese and limited English as the languages and describes mental illness treatment and assessment to a local standard. It also gives the email bvtt.syt@khanhhoa.gov.vn.
The same list says it was compiled from publicly available information. It says its compiler does not endorse any service on it and gives no guarantee the details are current. Call before you travel.
The UK guide says Vietnam operates over 40 psychiatric hospitals with about 6,000 beds. It says these facilities primarily serve local patients.
Emergency departments open all hours
The UK guide says mental health departments in general hospitals are not generally available outside normal hospital hours. For an emergency at night, the sources give the emergency departments below. None of the hospital pages found names a mental health service.
Vinmec Nha Trang
Vinmec Nha Trang’s emergency and intensive care department is available 24/24 every day, including Saturday, Sunday and festival holidays. Its emergency page gives the address as Tran Phu Street, Neighborhood Group 1, Tay Son, Nha Trang Ward, Khanh Hoa Province. It lists the number 058 3900 199.
Signs for the emergency entrance at Vinmec Nha Trang.Vinmec Nha Trang International Hospital 42A Tran Phu, To dan pho Tay Son, Nha Trang, Khanh Hoa 650000, Vietnam · Open in Google Maps (opens in a new tab)
Tam Tri’s emergency department operates 24/7, including Saturdays, Sundays and public holidays. Its emergency hotline is 0935.088.802. The hospital says it has a multilingual interpreter team including English, Chinese and Russian.
Tam Tri Nha Trang General Hospital seen from the street.
Its English page gives the address as 57-59 Cao Thang Street, Nam Nha Trang Ward, Khanh Hoa.
Khanh Hoa General Hospital gives its address as 19 Yersin, Nha Trang Ward, Khanh Hoa. Its Google Maps listing, checked on 12 October 2026, shows open 24 hours on all seven days.
One of the blocks of Khanh Hoa General Hospital on Yersin Street.Khanh Hoa General Hospital (Bệnh viện Đa khoa tỉnh Khánh Hòa) 19 Yersin, Nha Trang, Khanh Hoa 650000, Vietnam · Open in Google Maps (opens in a new tab)
The UK guide says language barriers mean foreigners are likely to struggle to access services without interpreters. International private hospitals cost more but have English-speaking staff, it says. It says state hospitals usually cost less but may lack English language proficiency.
The reception wall of Vinmec Nha Trang.
It adds that private and international facilities with English-speaking psychiatrists and psychologists are much more expensive. It says there is no GP system in Vietnam.
With no mental health law, the guide says, accessing mental health services through local social insurance is often a challenge and often requires payment up front. It says some insurance companies exclude cover for a mental health condition.
The guide adds that international hospitals are often better set up to accept international payments or work with travel insurance providers. If the policy does not cover mental health, it says, the patient will need to pay for the services directly.
It says to declare pre-existing conditions to your insurer so that the insurance is valid. It also says to check that the policy covers health care and medical evacuation or repatriation for the stay. Anyone moving for work is told to check whether a new employer provides health insurance.
The guide names insufficient hospital beds and limited psychotherapy among the challenges in Vietnam. It says Vietnam has no mental health act.
How direct billing works at Vinmec
Vinmec’s English page says cashless billing applies only to insurers that have signed a direct billing agreement with Vinmec. The page is general: it is not specific to mental health or to the Nha Trang site. The steps it gives are below.
Contact your insurer in advance to say you plan to visit.
The insurer issues a Guarantee of Payment and sends it to Vinmec directly or through a third-party administrator.
Present your passport and insurance card on arrival.
Pay a deposit, which is based on the doctor’s estimate of treatment cost.
Wait for the insurer to confirm cover, which Vinmec says takes 15 to 45 minutes depending on the insurer.
If you choose not to wait for the guarantee, Vinmec says you may submit the claim directly, and any approved reimbursement is paid by the insurer to you. It says it refunds any remaining deposit after deducting expenses not covered by insurance. Check that your insurer is on the Vinmec partner list before you rely on any of this.
Hotlines
The Ministry of Labour, Invalids and Social Affairs launched 111 as a free national hotline for child protection. That was in December 2017. It also offers round-the-clock telephone consultancy on laws, policies and children’s rights, and the service is free of charge.
Ngay Mai (Tomorrow Hotline) lists the number 096 306 1414 on its own site. It describes free first-aid psychological support by phone for people with depression and their relatives. Find A Helpline, with information verified by Ngay Mai, lists the hours as 1:00 PM to 8:30 PM, Wednesday to Sunday. It describes the philosophy as listening without judgment.
HOPE says its hotline operates every day from 12:00 to 00:00. Find A Helpline lists its number as 0865 044 400. For survivors of gender-based violence, Find A Helpline lists CSAGA’s free hotline at 024 3333 5599.
Confirm hours on each service’s page before you rely on a line.
Online counselling
BetterHelp’s FAQ says therapy is by messaging, live chat, phone or video. It gives a cost range of $50 to $90 per week, billed every 4 weeks, based on location, source, preferences and therapist availability.
The FAQ page of BetterHelp, which sets out who the service is and is not for. Source: BetterHelp FAQ (opens in a new tab), captured 12 October 2026
It says the service is not the right solution if you are in an urgent crisis or an emergency situation. It also says it is not the right solution if you are a minor or under the care of a legal guardian. It says your therapist will not be able to make an official diagnosis, fulfil a court order or prescribe medication.
The FAQ lists no countries, so check availability for Vietnam with the service itself.
Counsellors based elsewhere in Vietnam also work online.
Janak Counselling says it works online with clients from across South East Asia. It offers individual counselling to adults and older teenagers aged 14 and above. The only requirement it states is that clients speak English, and it gives its fee as $100 per session. The Australian list gives Counselling with Naomi as online counselling to adults.
Psychologist Vietnam’s homepage lists English and Vietnamese support and online and in-person sessions. That page gives no fee or Nha Trang address, so ask before booking. The UK guide says some providers based in larger cities may be able to offer remote consultations.
Medication and your embassy
The UK guide says drug laws in Vietnam are extremely strict, even for medication legitimately prescribed in your home country. It says some medications prescribed in the UK may not be available in Vietnam. It says to carry a copy of your prescriptions.
The pharmacy window at Khanh Hoa General Hospital.
The guide lists previous diagnoses information about your mental health issues among what to be ready to provide. For prescriptions, see pharmacies in Nha Trang.
The UK guide says its embassy or consulate can provide lists of interpreters and of hospitals, but cannot recommend any particular facility. It says there are no known support charity organisations for foreign nationals registered in Vietnam. Other embassies publish their own lists, so ask yours.
What an embassy can and cannot do
The UK guide says consular staff can raise concerns about your treatment or welfare with the responsible authority, such as a hospital. It says they cannot pay food, accommodation, medical bills or the return to the UK. They cannot act as an interpreter between you and the hospital. They cannot get you discharged from, or admitted to, hospital.
On the practical side, the guide says to keep medication in its original container with the labels affixed and to pack it in your carry-on luggage. It says doctors will assess your situation before they prescribe, even if you have a UK prescription.
Repatriation
The UK guide says repatriation under medical supervision is possible in many cases but can be costly and take a long time to organise. It says costs are normally covered by travel insurance or personal funds. It adds that hospitals may refuse to issue a fit-to-fly certificate at discharge. Neither the embassy nor UK organisations can arrange or pay for medical evacuation or repatriation, it says.
Hospitalisation without consent
The UK guide says people with mental health needs may be hospitalised without their consent. That applies if they behave in a threatening manner towards themselves or others, or need treatment urgently and cannot make decisions themselves. It says that in an emergency, police officers, close family members or employers can take an individual to a mental health facility for assessment.
The person is assessed by registered psychiatrists. The guide says that for a hospital admission you will be expected to pay a deposit.
1Decide if it is an emergencyCall 113 for the police if there is a threat to self or others.
2Call a hotlineNgay Mai lists 096 306 1414; HOPE lists 0865 044 400.
3Go to a hospitalKhanh Hoa Psychiatric Hospital is on the Australian government list, phone +84 258 3780 002.
4Bring your history and prescriptionsBe ready to give previous diagnoses information and carry a copy of your prescriptions.
5Ask your embassyAn embassy or consulate can provide lists of hospitals and interpreters, according to the UK guide.
Not confirmed: Whether Vinmec, Tam Tri or Khanh Hoa General Hospital sees mental health cases in English: ask the hospital before you go. Whether a therapist in Nha Trang offers sessions in English: none was found, so ask your embassy for a list. Whether the psychiatric hospital phone is current: call first.
Common questions
Is there a psychiatric hospital in Nha Trang?
The Australian government's counselling list names Khanh Hoa Psychiatric Hospital at 01 An Dinh Hamlet, Dien Tho Ward, Khanh Hoa Province, phone +84 258 3780 002. It lists Vietnamese and limited English.
Who do I call in a mental health emergency?
The UK government guide says to call 113 for the police if there is a threat to self or others. It says emergency numbers in Vietnam are operated in Vietnamese only. 115 is the number for a medical emergency.
Can I find an English-speaking psychiatrist in Nha Trang?
The UK guide says that in small cities finding an English-speaking psychiatrist can be difficult, and to go with someone who speaks Vietnamese if possible. None was confirmed for Nha Trang.
Is there a free mental health hotline?
Ngay Mai lists the number 096 306 1414 and describes free first-aid psychological support by phone for people with depression and their relatives. Find A Helpline lists its hours as 1:00 PM to 8:30 PM, Wednesday to Sunday.
Is there a suicide prevention hotline?
HOPE says its hotline operates every day from 12:00 to 00:00. Find A Helpline lists its number as 0865 044 400.
Can I use online therapy from Nha Trang?
BetterHelp's FAQ says therapy is by messaging, live chat, phone or video. It says the service is not the right solution in an urgent crisis or emergency. Its FAQ gives no list of countries.
Will local insurance cover mental health care?
The UK guide says accessing mental health services through local social insurance is often a challenge and often requires payment up front. It says some insurers exclude cover for a mental health condition.
Can I bring my prescription medication?
The UK guide says drug laws in Vietnam are extremely strict, even for medication legitimately prescribed in your home country. It says to carry a copy of your prescriptions.
How does direct billing work at Vinmec?
Vinmec says cashless billing applies only to insurers with a direct billing agreement. The insurer issues a Guarantee of Payment, you present your passport and insurance card, and you pay a deposit. Its page is general, not specific to mental health.
Can my embassy help me find care?
The UK guide says its embassy or consulate can provide lists of hospitals and interpreters but cannot recommend any particular facility. Check what your own embassy offers.
Can someone be hospitalised without consent?
The UK guide says people with mental health needs may be hospitalised without their consent. That applies if they behave in a threatening manner towards themselves or others, or need treatment urgently and cannot decide for themselves.
General information checked against the sources listed above, not legal advice for your situation. Rules and office practice change; confirm with the immigration office or a licensed adviser before you act. See how guides are checked.
